They can do better for sure. Paying for leads that someone else got the job on is outrageous for one. Paying for old leads that a customer has already got the work started and or already done is outrageous. Paying for leads that you can’t get in contact with a after multiple times and days. Is outrageous, home advisor/Angie can do better an I know it. Can you ask for a credit on these no answer or wrong contact information leads? Yes but only 2-3 a month. As of January 1st 2024 to February 9th 2024 I’ve gotten about 15 leads and out of that 15 leads I’ve only been able to talk to maybe 6. The others are no pick up or hang up when I call. But I still have to pay $40 per lead. Just think, if you do fence work that $88-$160 a leads 5 leads come in and you get non of them your are out $500-$1000 in one day, you don’t pay that money to angle in 2 weeks they shut your account down. ANGIE DO BETTER!!!!!!! Now, I will say when a potential client does pick up an you do land a job for the most part that job will cover the $300+ you owe to Angie lead’s plus put a little extra in your pocket and that the only reason I give them a 3 Star because I do make some money but not enough to grow your business. And sadly there’s no other company that send leads like this other than thumbtack and they are not any better.. Just make sure you think it through before you start with Angie, it can be a blessing and a curse.

I don’t understand why you people are complaining about a service where they are totally upfront about everything. The people that are leaving ignorant reviews are people that’s haven’t applied yourself. I go online and look at my competitors all the time. You guys don’t build your profile or have any reviews!!! How can customers believe your a legitimate business? Angi is a matchmaking company for homeowners/ business to contractors “service professionals” which a lot of you guys trying to get into business. They connect us in real time with people needing a home services. So it’s up to you to call them back and connect with the customer. They get are expecting our call so call the request back when you receive it. The process is so simple if you apply yourself to understand the value of their services. Unfortunately this generation wants everything for free but to be in business it costs to be the boss. If anyone needs any help I would love to help in any way I can. So remember Angi isn’t your boss. You set your pace in what they send you. Your in full control over everything!!! So educate yourself on the value of their services which I have done and I love it!!!! Angi has drastically changed my life connecting my company with individuals that are simply looking to get home services. Thanks Angi. Hopefully my review helps future home services professionals able to get with Angi. Believe me it works if you apply yourself.

The app works great! I have no qualms with the app. HomeAdvisor as a company is awful. I would say that 4 in 10 leads aren’t actual jobs. Some of those will be other contractors “testing the system.” Some will be disgruntled contractors putting in fake requests. Some of the leads are just shoppers that don’t even want you to come out for a free estimate. “Can’t you just give me a quote over the phone?” Sometimes, these leads are new contractors trying to figure out what to charge. If you’re a sole proprietorship and you don’t have someone available to reach out to the lead immediately, you’ll have a difficult time competing with those who do. Also, you’ll get a lead that costs $30+ but it’s a really small project that you could only charge $30 for, then you would actually lose money on if you do it. They don’t do any sort of vetting. They do have a way to request a credit when you encounter the “bad” lead but, if you ask for all the ones you deserve you’ll spend more time on the phone complaining to them, again not working and losing even more money. I’ve heard of people having great success with HomeAdvisor but, that’s not the case for the owner/operator. The membership fees and the cost of the leads aren’t worth it, in my opinion.

When I signed up I was told since I was an Angie’s List A Rated Contractor for the last 6 years they would merge all my reviews and promised a lot of things just to get me to sign up! I asked about the sales manager that I spoke to would always be there for me and my company if we ever needed her and trying to get her on the phone is almost impossible. As far as the leads go they are super expensive and we are constantly fighting to get a credit for the leads that are no good or even talk to a customer. Half of the calls we receive from the Home Advisor 800 number are dead (Pick the phone up and nobody is there and the call disconnected) if they fix those issues I would be a lot happier. I don’t like to have to spend money on leads that are no good and then pay my office manager to spend 2 hours a day trying to get us a credit! We are probably charged $500-$1000 more a month than what we should pay. Its been 6-8 months and still never had our reviews transferred as promised. We have went back and forth threw emails to where I was told that if I give her my login information and password to my Angie’s List account she would transfer the reviews and then the next day I received an email about how she has to have some IT guy take a look and that it might not work and now we will not get the reviews transferred if they can’t figure it out! Funny because they own Angie’s List. Just be ready to pay $1500-$2000 at minimum and you are on your own as far as the rest goes.