I apologize in advance for what you are going to read in this column. It’s a mistake. I’m sorry. I won’t do it again.
That, my friends, is how you should make an apology.
Botch a mea culpa badly enough and it’s likely to bounce around the internet — with, perhaps, a meme — until some other poor goofus bails you out by saying something even dumber.
Take Oscar Munoz as an example of saying the wrong thing.
Munoz, the chief executive of United Continental Holdings, was thrust into the spotlight after the crew on one of his planes thought the best way to remove a passenger who didn’t want to get bumped was to have the cops drag him, bloodied, down the aisle and off the jet.
“No one should ever be mistreated this way,” Munoz said, unknowingly implying that there were accepted ways to mistreat passengers.
His statement of regret was one of at least five high-profile apologies in the last week or so. And in their own special way, each of the five botched the apology.