Going south, fast
I can’t understand why people are abusing boarding instructions (“Shady Southwest passengers are abusing the preboarding process — and fellow flyers are furious,” May 8).
They shouldn’t — when they do, they should be told to stop. If they continue, then Southwest should put in its policies that if you abuse the rules then there should be an upfront cash charge.
Airlines should enforce where passengers sit. If you paid for the seat, then that is your seat. Families with children should know how to book a trip.
In the case of seat-changing, the person who is requesting a change should pay the individual who is changing with them. The airlines should also give cash immediately to the person who is inconvenienced.
Christine Blasucci, Manhattan