Delta flight attendant berates Southwest Airlines gate agent during heated exchange at Atlanta Airport
A Delta Air Lines flight attendant was caught on video berating a Southwest Airlines gate agent for being “ghetto” and unprofessional in a fiery exchange in front of a terminal full of travelers.
The uniformed male attendant had just landed at Atlanta Airport when he began calling out the female Southwest employee for what he claimed was poor customer service, according to a video posted on Instagram by @thecrewroom_.
“This is ridiculous. This is the worst airport, and y’all make Southwest look horrible,” the Delta flight attendant tells the rival airline agent as he walks next to her through the terminal. “That customer service is ridiculous.”
As the Southwest employee walks toward the gate, the visibly upset flight attendant trails behind, dragging his suitcase and sneering before slamming her behavior as “ghetto.”
“That’s because it’s Atlanta, y’all have no respect for customer service. Y’all need to clean it up, clean it up because I’m just trying to take a flight,” he continues, adding that he doesn’t “have to take Southwest, I can take Delta.”