We’re here to help. Apple-certified repairs are performed by trusted experts who use genuine Apple parts. Only Apple-certified repairs are backed by Apple. Whichever option you choose, you’ll get your product back working exactly the way it should.
Online or over the phone, we'll arrange shipment for your product to an Apple Repair Center — all on your schedule and without an appointment. This service is available for most Apple products.
Our network of Apple Authorized Service Providers give you lots of convenient locations for Apple repairs.
You can do more than shop and learn in an Apple Store. Start a repair request below to make a reservation with a Genius to get help with a hardware repair.
Learn more about your Apple Limited Warranty or AppleCare Product coverage status, and get service and repair information for a specific Apple product.
Independent Repair Providers have access to genuine Apple parts and repair resources. Independent Repair Providers do not provide repairs covered by Apple's warranty or AppleCare plans* but may offer their own repair warranty. You can check if a provider is an Independent Repair Provider or an Apple Authorized Service Provider.
Self Service Repair is intended for individuals with the knowledge and experience to repair electronic devices. If you are experienced with the complexities of repairing electronic devices, Self Service Repair provides you with access to genuine Apple parts, tools, and repair manuals to perform your own out-of-warranty* repair. To learn more, please visit the Self Service Repair page.
*Unless required by law, repairs made by Independent Repair Providers are not backed by Apple. Any damage that your device may incur by a non-Apple authorized repair provider is not covered by Apple's Limited Warranty or an AppleCare plan.