Better Status Communication
The best way to create a status page for your app or website.
Just ask New Relic.
Everything You'd Want In A Status Page
Your Tool To Turn A Bad Situation Into A Great Customer Experience
Here Are A Few Of Our Happiest Customers
We're Trusted By Some Of The Biggest Names In Web Tech
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Outside Your Infrastructure, Always Up
We've Spent Countless Hours Making Sure We're Available When You Need Us
Availability-Zone Redundant
We are hosted primarily on AWS in us-west-2. Availability zone redundancy gives us durability in Oregon in the event that a single AZ has issues.
Region Redundant
Streaming replication gives us region redundancy all the way to eu-west-1 (Ireland) in the event all of us-west-2 goes dark.
100% Transparent
We take uptime very seriously and publish our uptime numbers for customers to see on our status page.
How StatusPage Can Help You?
Having A Status Page Benefits Everyone In The Organization
Finally, a dedicated place to communicate downtime issues.
Instead of replying to the entire organization when the site goes down, you can now have them opt-in to every status update. StatusPage allows you to post in detail about specific downtime incidents. You can also list the status of each individual functional unit of your site -- so if one function of your site is down but all of the other parts are working, you can indicate exactly what’s going on.
Minimize distractions during downtime
When servers are on fire, you don't need 100 internal emails and half of the executives stopping by asking why you're down.
Get the whole devops team on the same page
If something is wrong, keeping the whole devops up-to-date with the issue will help it get resolved faster. Slack
You can even schedule upcoming maintenance
Avoid the wrath of customers trying to access their dashboards only to find out that you are doing a major database migration by proactively notifying customers about upcoming scheduled maintenance.
Provide better support to customers with your own custom status page.
What is that noise? It's the thundering heard of support tickets that come around every time your site is down. But no more! Point customers to your new status page a few times and they'll learn to go straight there when they're experiencing issues.
Downtime doesn't have to be a support nightmare. Our customers have seen dramatic reductions in support tickets that come in during downtime events.
Avoid the plethora of repetitive tickets during downtime
Once users are used to checking your status page during an outage, you'll notice a dramatic decline in support tickets. You can also direct them to subscribe to updates from your status page.
Quicker answers means happier customers
The fact is, users want to know why things aren't working as soon as possible. A quick visit to your status page is the best solution.
Lets you get back to answering real inquiries
Now that you're not spending time answering redundant questions, you can get back to helping users with novel problems.
Follow downtime incidents without getting in the way.
Let's face it...you're obsessed with your customers, but you're not in the trenches on a daily basis facing off with the ever expanding server gremlins. When your servers are on fire, best chances for a quick recovery are to let your devops team take the reigns and fix the issue at hand.
Having a company status page is the best way to stay up-to-date with what's happening without getting in the way.
Keep up with downtime incidents
Even if you're not the one fixing the issue, you'd like to know what the problem is and what the team is doing to fix it.
Ensure regular updates to the status page
Make sure the team is regularly posting updates during downtime. Your customers hate being left out of the loop.
Happier customers drives growth
Having a dedicated status page will show potential customers your commitment to uptime and that you're confident enough to be transparent about it.
Pricing That Scales With You As You Grow
No Minimum Contracts, No Sign-up Fees, No Cancellation Fees
Public Page
For communicating with your customersPrivate Page
For communicating with internal teams- Up To 250 Subscribers
- 2 Team Members
- Chat, Email Support
- Email Notifications
- 2 Public Metrics
- Basic Customization
- Status API
- Up To 1,000 Subscribers
- 10 Team Members
- Chat, Email Support
- Email, SMS, Webhook Notifications
- 10 Public Metrics
- Custom CSS
- Status API
- Admin Team Member SSO
- Up To 5,000 Subscribers
- 25 Team Members
- Chat, Email Support
- Email, SMS, Webhook Notifications
- 25 Public Metrics
- Custom CSS/HTML/JS
- Status API
- Admin Team Member SSO
- Component Subscriptions
- Secured Custom Domain (SSL)
- Yearly PO & Invoicing Available
Billed annually.
- Custom Subscriber Limit
- Starts At 50 Admin Members
- Account Rep Support
- Email, SMS, Webhook Notifications
- Custom Public Metrics Limit
- Developer Support
- Status API
- Admin Team Member SSO
- Component Subscriptions
- Dedicated CDN SSL
- Yearly PO & Invoicing Available
- 5 Admin Members
- Up To 50 SSO Employees
- Email Notifications
- 5 Metrics
- Custom CSS
- Incident Templates
- PagerDuty & VictorOps Integrations
- Chat, Email Support
- 15 Admin Members
- Up To 300 SSO Employees
- Email, SMS, Webhook Notifications
- 15 Metrics
- Custom HTML/CSS/JS
- Incident Templates
- PagerDuty & VictorOps Integrations
- Chat, Email Support
- Component Subscriptions
- 35 Admin Members
- Up To 1000 SSO Employees
- Email, SMS, Webhook Notifications
- 35 Metrics
- Custom HTML/CSS/JS
- Incident Templates
- PagerDuty & VictorOps Integrations
- Chat, Email Support
- Component Subscriptions
- Yearly PO & Invoicing Available
Billed annually.
- Starts At 50 Admin Members
- Starts At 5000 SSO Employees
- Email, SMS, Webhook Notifications
- Custom Metrics Limit
- Custom HTML/CSS/JS
- Incident Templates
- PagerDuty & VictorOps Integrations
- Account Rep Support
- Component Subscriptions
- Yearly PO & Invoicing Available
- Developer Support
- Access Control
automation integrations such as PagerDuty, New Relic, Pingdom, and all chat integrations such as HipChat and Slack.
Check out the full details and FAQ.
