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News from support.wordpress.com/contact/ An @Automattic product.
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WordPress.com
@wordpressdotcom
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14h |
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This is not something we have heard reports of before: "autofill suggestions that refuse to go away"
The things you are describing sound like something we'd like to dig into. Can you reach out to us here so we can take a closer look?
wordpress.com/help/
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@wordpressdotcom
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16h |
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We're still here!
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WordPress.com
@wordpressdotcom
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16h |
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Anything in particular that is giving you trouble?
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@wordpressdotcom
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Nov 18 |
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Please see our reply via DM. Your site is not hosted on WordPress.com, but using the open source @WordPress software at GoDaddy.com. Help with that software is provided by the community at wordpress.org/support/forums/
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WordPress.com
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Nov 18 |
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Something like this will most likely require the use of a plugin. You can ask the @WordPress community for advice on that at wordpress.org/support/forums/
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WordPress.com
@wordpressdotcom
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Nov 18 |
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We can confirm the site is not hosted on our servers. It's an installation of the free @WordPress software and seems to be hosted here: netafraz.com
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Nov 17 |
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Hi, can you send a link to your site and let us know the issue you're having? We'll check it out and point you in the right direction for support.
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WordPress.com
@wordpressdotcom
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Nov 17 |
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What is the URL of the site you're trying to access?
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WordPress.com
@wordpressdotcom
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Nov 17 |
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Yes, of course, as we mentioned, you can work on it from the mobile browser or from the app.
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WordPress.com
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Nov 16 |
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how can we help? What is the URL of your site so we can look it up in our system?
Are you stuck on a specific step in our guide here? wordpress.com/support/audio/…
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WordPress.com
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Nov 16 |
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This is difficult for us to look into here in social, but your upgrade includes priority live chat support so with this in mind can you reach out to us here so we can take a closer look? wordpress.com/help/contact
Hope this helps!
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WordPress.com
@wordpressdotcom
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Nov 16 |
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What is the URL of your site so we can look it up in our system?
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WordPress.com
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Nov 16 |
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Hi, could you send a link to the site? We'll check it out and point you in the right direction for quick support. You can also DM us with details if you'd like.
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WordPress.com
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Nov 16 |
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Do you have a site hosted with us? Can you send a link & DM what happened? We can check it out for you.
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WordPress.com
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Nov 16 |
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Do you have what it takes to join Automattic’s world-class customer support team?
Happiness Engineers turn customers into passionate fans every day with their unique mix of compassion and technical knowledge. What are you waiting for? Apply today: bit.ly/2GV7HHm
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WordPress.com
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Nov 16 |
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Hi! What's your WordPress.com username or your site's address so we can have a closer look?
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WordPress.com
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Nov 16 |
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Hi Maria. We've replied to the DM you sent us.
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WordPress.com
@wordpressdotcom
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Nov 15 |
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Your site is not hosted with us on WordPress.com, but using the open source @WordPress software at another host. We can only help with sites on our servers.
Please ask the WordPress.org community for advice at wordpress.org/support/forums/ instead.
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WordPress.com
@wordpressdotcom
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Nov 15 |
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What is the URL of your site so we can look it up in our system? Happy to take a closer look
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WordPress.com
@wordpressdotcom
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Nov 15 |
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Of what site are you speaking, and what app? Views from logged-in admins should never be counted on public WordPress.com sites.
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