Apple.com/au is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call 133‑MAC (133‑622).
You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 133‑622.
Australian Sign Language (Auslan) interpreters are available for all your online shopping needs, right in your web browser. Shop with SignTime Auslan Support
Experience the digital lifestyle at any of the Apple Retail Stores around the country. Find store hours and contact information for all locations.
Use our Reseller Locator to find an Apple Authorised Reseller in Australia.
Apple Authorised Resellers offer industry expertise, multi-platform services, and Mac-based solutions for a wide variety of organisations.
Apple Financial Services offers financing on Apple products for consumers, educational institutions and businesses.
Use our Training Centre Locator to find Apple Authorised Training Centres in Australia.
Visit our Apple Consultants Network page to find a consultant in Australia.
Visit the Apple Support Communities to get help and tips from fellow Apple customers.
For help with Beats by Dre headphones and speakers, visit Beats Support.
Save time by starting your support request online and we’ll connect you to an expert.
More ways to get help:
Most Apple products are eligible for 90 days of complimentary technical support. Online technical support for Apple products is available beyond the initial 90 days.
You can also receive AppleCare service and support in Australian Sign Language (Auslan). Get Auslan Support through SignTime
If you are a customer with a disability and utilise our accessibility features such as VoiceOver or MFi Hearing devices, call 1300 365 083 for direct access to Apple representatives who are trained in providing support for these services.
If you have lost or found an Apple product, contact your local law-enforcement agency to report it. You can also find a list of serial numbers associated with your Apple Account and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.
For legal questions, please go to apple.com/legal/contact and select from the drop‑down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop‑down menu.
Learn more about getting an Apple Account and its benefits.
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Find out how to get additional technical support and hardware service options for your Apple products.
See all your repair and service options based on your product and location.
Quickly and easily get the status of one or all of your repairs.
Give and get help and tips from thousands of other Apple customers.
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Update your email address or change your subscription status.
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