Safety Features & Privacy

Safety features may share your location when your device calls or you text emergency services. Your emergency contacts may also then be contacted and notified of your location.
 

Safety features are designed to protect your information and enable you to choose what you share.

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  • When using safety features to call emergency services, if a call or text session is initiated it may include your device location, regardless of whether you have enabled Location Services, to aid response efforts.
  • When the call ends, your device may send a message to your emergency contacts with your location letting them know that Emergency SOS was triggered.
  • Some safety features may be automatically enabled.

Emergency SOS

When using an Emergency SOS feature that initiates an emergency call, the call may include your location (regardless of whether you have enabled Location Services) and Medical ID (if enabled) to allow the dispatcher to assist you. Your location data and encrypted Medical ID information are sent to Apple for Apple to check whether the Enhanced Emergency Data service is supported in your area and to provide the data to emergency services. If supported in your area, a partner may retrieve your information from Apple for delivery to emergency services. Apple cannot read your Medical ID information. Once the call ends and if you have not uninstalled the Messages app, your emergency contacts, and Check In contact if a Check In session is active, will automatically receive a message that says you have called emergency services, unless you cancel the message. This message also includes your current location, and for a limited period of time, your device will send updates to your emergency contacts and active Check In contact as your location changes. If you don’t want to send your location to your emergency contacts or active Check In contact, on your iPhone or Apple Vision Pro go to Settings > Privacy & Security > Location Services > System Services, and tap to turn off Emergency Calls & SOS.

For more information about Emergency SOS & Privacy, visit www.apple.com/privacy.

Published Date: December 16, 2024