ASUSTek Computer Inc. and its affiliated entities (“ASUS”, “we, “our, or “us”) are dedicated to protecting your privacy and complying with privacy laws. The ASUS Privacy Policy (“Privacy Policy”), along with any other privacy notices related to specific products and services, explains how we collect, use, and safeguard your personal data online and offline. The Privacy Policy also details who we may share or disclose the collected personal data with.
If you are a child, you can only use ASUS products and services if your parent (or guardian) has read and agreed to our Privacy Policy and consents to providing your personal data to ASUS.
When you use or interact with ASUS products and services, such as ASUS computers, software, official websites, and customer support services, we may need to collect specific personal data from you for certain purposes. The following is a general overview, not an exhaustive list, of how ASUS may collect and use your data. It's important to note that we only collect specific personal data based on the ASUS products and services you use. The type of personal data collected varies depending on the nature of each product and service. Additionally, in some countries, to ensure we don't wrongly collect or use children's personal data, you may be required to provide your date of birth for age check or your parent's (or guardian's) contact information for consent. Moreover, when you use ASUS products and services, we may also collect anonymous data that cannot directly or indirectly identify you.
You have the choice not to provide the personal data requested by ASUS when using our products and services. However, if you opt not to share your personal data, ASUS may be unable to provide the corresponding products and services or respond to your inquiries.
Personal data refers to any information that could identify you, either directly or indirectly, including details like your name, email address, and IP address. ASUS may collect the following personal data with your prior consent or with legitimate grounds.
(1) When you sign up for an ASUS/ROG account, we may collect the registration data you provided following Section 8.1.1, including your email address, country/region, and date of birth (required in some countries). If you use your social media account (like Facebook, Google, Apple ID or Microsoft account) to sign up, the social media provider may share data from your account (such as email address of your social media account) to ASUS based on your consent.
Additionally, when you log into your ASUS/ROG account on the ASUS official website (Route: Visit ASUS official website https://support.google.com/chrome/answer/95647?hl=en
https://www.asus.com/securityadvisory/.
If you have any questions or requests regarding your personal data collected by ASUS, you can do the following:
(1) Log in to your ASUS/ROG account (for viewing or updating your ASUS/ROG account details).
(2) Visit the ASUS Privacy FAQ for information.
(3) Manage privacy-related settings on specific ASUS products and services you use.
(4) Contact us via the “Customer’s Request on Personal Data” interface on the ASUS official website, via email at [email protected] or by phone.
(1) Make sure to provide accurate, current, and complete personal data in your ASUS/ROG account, so ASUS can offer you the relevant products and services.
(2) You can view and update your ASUS/ROG account details by logging in and editing your account information.
(3) If you want to subscribe or unsubscribe from ASUS emails and notifications featuring ASUS news, latest products, and services, you can adjust the settings by logging into your ASUS/ROG account, navigating to “Subscribe” in the left column, and choosing YES (for subscribe) or NO (for unsubscribe). You can also unsubscribe through the link at the bottom of ASUS emails. If you choose to unsubscribe, please note that it might take approximately two business days to complete the process.
You have the option to decide whether to allow or block the sharing of your personal data with ASUS. You can adjust these settings at any time while using specific ASUS products and services.
(1) You have the ability to control cookie settings in the browser you've installed. This includes choosing to accept, block, or delete some or all cookies (such as third-party cookies) or adjusting other settings whenever you want.
(2) If you don't want ASUS to offer you personalized marketing services and advertisements through third-party cookies, you can block or delete these cookies through your browser at any time.
If you have any questions or requests concerning your personal data in your ASUS/ROG account or any other data collected by ASUS, such as access, correction, download, blocking, or deletion of your personal data, you can contact us through the methods listed below. If you believe ASUS has improperly collected or used your personal data and want to restrict its use under certain circumstances (for example, if you don't want your personal data to be analyzed), you can contact us at any time.
(1) Please visit the ASUS Privacy FAQ at https://www.asus.com/us/support/callus if you are not sure where to ask personal-data related requests.
(1) When mandated or allowed by applicable laws.
(2) For legitimate business reasons.
(3) In cases of excessively repeated requests that demand disproportionate technical efforts and resources.
(4) To avoid potential risks to the privacy of others.
If you are a child, please obtain parental consent before using ASUS products and services. You can only submit your personal data with parental (or guardian’s) consent. Your parent (or guardian) can contact us through the channels listed in Section 8.4 to give consent for processing your personal data, or request access, correction, download, blocking, or deletion of your personal data. For instance, your parent (or guardian) may contact us if they believe ASUS has wrongly collected and used your personal data or if they want to restrict the use of your personal data under certain circumstances (for example, if they don't want your personal data to be analyzed).
In our general practices, ASUS will not ask you for sensitive personal data like details about your medical or health records, political, religious, or philosophical beliefs, criminal allegations or convictions, racial or ethnic background, trade union membership, sexual orientation, sexual history, behavior, or genetic data. Kindly avoid providing us with such sensitive personal data.
We might update our Privacy Policy occasionally, so it's important to regularly check the posted Privacy Policy on our websites. If you access or use our products and services after the Privacy Policy has been changed, ASUS will assume that you agree to the updated Privacy Policy. The latest version of the Privacy Policy will be available on this page, and we may notify you of any significant changes through methods like email if you ever registered your email address with us. You can find the updated time at the bottom of the Privacy Policy page.
If you have any questions, concerns, comments, or complaints about the Privacy Policy, or if you believe that ASUS has not followed the Privacy Policy, please reach out to us. If you think that we haven't appropriately addressed any issues related to your personal data collected by ASUS, please be aware that you have the right to file a complaint with the government authorities responsible for personal data protection in your country.
ASUSTeK COMPUTER INC.
Attn: Personal Data Protection Committee
Address: 15, Li-Te Rd., Taipei 112, Taiwan
Email: [email protected]
Updated March 10,2025 by ASUS Personal Data Protection Committee