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    Identity Theft Advice
    • Identity theft statistics
    • Tips for victims of credit card fraud
    • How to get off robocall lists
    • Best high-yield savings accounts
    • Can you deposit money at any ATM?
    • What is Experian Smart Money?
    • Earn cash back with a debit card
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    • How long does a balance transfer take?
    • How cash back works
    • Balance transfer cards with bad credit
    • Lowering your credit card interest rate
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    • Emergency loans with bad credit
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    • extended fraud alert which requires proof of identity theft and protects victims for 7 years.

    If you place a security freeze on your Experian credit report, it is not automatically shared with other credit reporting agencies. To freeze your other credit reports, you will need to contact Equifax® and TransUnion® separately.

    Logo Equifax

    Online: website

    Mail: TransUnion, PO Box 160, Woodlyn, PA 19094

    Phone: 1-800-916-8800

    Experian’s online service is the easiest and quickest way to manage your credit freeze. If you cannot access our online service, you can contact us by:

    Experian logo

    Mail

    If you would like to request a security freeze with Experian by mail you can write to:

    Experian Security Freeze
    P.O. Box 9554
    Allen, TX 75013

    Written requests should include the following information:

    • Your full name
    • Social Security number
    • Complete addresses for the past two years
    • Date of birth
    • A government issued identification card, such as a driver’s license
    • Copy of a utility bill or bank statement

    Ensure that each copy is legible and displays your name, current mailing address and issue date. Updating your security freeze or unfreeze will take up to 3 days upon receiving your mailed request.

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    Phone

    You can also contact us by phone to add or remove a security freeze.

    1-888-EXPERIAN (1-888-397-3742)

    A security freeze and Experian CreditLock will both limit access to your Experian credit report, while a fraud alert requests creditors to verify your identity before granting credit.

    CostFree
    When to useWhen you are or suspect you are a victim of identity theft and to help prevent identity theft
    Are credit applications blocked?Yes, credit inquiries for new credit applications are blocked on your Experian credit file
    Shared with other bureaus?No, you have to initiate a freeze at each bureau
    How long it lastsPermanent, until you unfreeze
    Can you remove?Yes, you can easily freeze, remove or schedule a removal online
    Do you get alerts for attempted inquiries?No, but you can receive alerts when something changes with your freeze status
    CostIncluded in a paid membership
    When to useWhen you are concerned about identity theft and want the ability to easily lock and unlock your Experian credit file
    Are credit applications blocked?Yes
    Shared with other bureaus?No
    How long it lastsPermanent, until you unlock or cancel your paid subscription
    Can you remove?Yes, you can easily lock, unlock or schedule an unlock online
    Do you get alerts for attempted inquiries?Yes, you can get mobile and/or email alerts for any suspicious inquiries when your credit report is locked
    CostFree
    When to useWhen you are or suspect you are a victim of identity theft and you plan to use credit within the next months or years
    Are credit applications blocked?No, creditors are instructed to verify your identity before processing credit or loan applications made in your name
    Shared with other bureaus?Yes, a fraud alert placed at any credit bureau is shared with the others
    How long it lasts1 year for a fraud alert; 7-year extended alert available
    Can you remove?Yes, you can protecting yourself from identity theft is learning how it occurs. From there, you can start taking steps to limit your exposure. There’s no way to prevent identity theft entirely, but you can make it harder for criminals to gain access to your information and accounts.

    Learn more about protecting your credit

    How to Check if My Credit Report Is Frozen

    3 min • Sep 4, 2025

    Credit Advice

    How Long Does It Take to Thaw Frozen Credit?

    2 min • Jan 8, 2021

    Security Freeze

    How to Request a Security Freeze for a Minor Child’s Credit Report

    4 min • Nov 11, 2023

    Kids

    Are There Any Downsides to Freezing Your Credit?

    3 min • Oct 31, 2020

    Security Freeze

    Can I Apply for Credit if My Credit Report Is Frozen?

    3 min • Nov 2, 2021

    Security Freeze

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