Accessibility

The National Park Service is committed to making facilities, programs, services, and employment accessible for visitors and employees with disabilities. Each park has its own accessibility section on its website, where details can be found about planning a trip to that park with accessibility needs in mind.

If you experience any difficulty accessing the information on our website, please email us with details of the issue.

Plan an Accessible Park Trip

The Access Pass

The Access Pass is a free lifetime pass available to US citizens or permanent residents of the United States that have been medically determined to have a permanent disability (does not have to be a 100% disability). The Access Pass provides benefits at federal lands managed by six agencies, including free entrance to parks managed by the National Park Service that charge an entrance fee.

Learn more or acquire an Access Pass.

Architectural Barriers Act (ABA)

The Architectural Barriers Act of 1968 (42 U.S.C. §§ 4151--57) requires access to facilities that are designed, built, altered, or leased with federal funds. The Access Board is the federal agency responsible for enforcing the ABA. Read file an ABA-related complaint, if you encounter a problem while in a park.

More Information

Each park is responsible for providing information about planning a trip to that site with accessibility in mind. Visit a specific park's website to learn specific information, such as whether wheelchairs are available to borrow, what accessible camping options there might be, etc.

Accessibility of This Website

The National Park Service is committed to making its information and communication technologies accessible to individuals with disabilities by meeting or exceeding the requirements of Section 508 of the Rehabilitation Act of 1973, as amended. Section 508 is a federal law that requires agencies to provide individuals with disabilities access to electronic and information technology and data comparable to those who do not have disabilities, unless an undue burden would be imposed on the agency.

To meet this commitment, our web templates have been designed to meet or exceed the Section 508 standards and to conform to the W3C Web Content Accessibility Guidelines (WCAG) 2.0, Level A & AA. Individual parks are responsible for ensuring their content (documents, videos, etc.) adheres to this standard.

The Section 508 standards are the technical requirements and criteria that are used to measure conformance with the law. More information on Section 508 and the technical standards can be found at Section508.gov. These standard incorporate the Web Content Accessibility Guidelines (WCAG) 2.0 as well.

National Park Service Section 508 Contact

If you have feedback or concerns related to the accessibility of any content on this website, or have ideas or comments that would help us improve the accessibility and usability of our website, please email the National Park Service Section 508 Program Coordinator, Alex Lindeman. If applicable, please include the web address or URL and the specific problems you have encountered.

Complaints

The National Park Service is a bureau within the Department of the Interior (DOI). If you would like to file a formal Section 508 related complaint, please submit the complaint in writing to the by email, by phone at 202-208-1530, or in writing at the following address:

US Department of the Interior
Director, Office of Diversity, Inclusion and Civil Rights
Mail Stop 4359
1849 C Street NW
Washington, DC 20240

The ODICR will apply the complaint procedures outlined in 43 CFR Part 17, Subpart E, which are established to implement Section 504 for resolving allegations of discrimination in a Federally conducted program or activity.

Information for Current and Prospective Employees

Veteran Hiring Program

The Feds Hire Vets Program, in the Department of the Interior (DOI), offers information on how military veterans may apply for federal jobs, including at the National Park Service.

Reasonable Accommodations for Employees

The Access Center (formerly called the Assisted Technology Center) is a Department of the Interior resource center that offers consultation, information, advice, and demonstration of assistive technology, safety, and accommodation solutions to increase workplace accessibility and safety for all employees.