Positive Work Environment

W3C is a global community where participants choose to work together. In that community, we experience differences in language, location, nationality, and experience. In such a diverse environment, misunderstandings and disagreements happen, and in most cases can be resolved informally.

W3C has developed several resources:

• W3C Code of Conduct (Code), which defines a set of community principles regarding how people working in the W3C ecosystem should treat each other.
• section 3.1.1.1 of the W3C Process Document).

  Ombuds

  The W3C Ombuds are a small group selected by the W3C management to act as trusted confidants to work toward resolving complaints between any internal or external constituent. Ombuds will operate by procedures appropriate to their sites and jurisdictions.

  The ombuds positions are currently held by:

  • The W3C CEO,
  • one person for each world region

  Note: there is no obligation to contact an Ombuds associated with a particular W3C world region, but they may be able to orient complaints to the right process and next steps more quickly.

  Ombuds list

  The ombuds may be contacted individually or in subset (potentially all of them via the confidential alias [email protected]).

  Ombuds affiliation	Ombuds Name	Email
  W3C COO	Ralph Swick	[email protected]
  China	Angel Li	[email protected]
  Japan/Korea	Naomi Yoshizawa	[email protected]
  Americas and rest of the world	Ralph Swick	[email protected]

  Education and Training

  Several resources are available:

  • archived]. Note: Do not use this list to report inappropriate behavior; refer to Procedures.

    Status

    This is the 22 October 2014 version of the document.

    Acknowledgements

    We acknowledge the contributions from the participants in the former Positive Work Environment Task Force:

    Kazuyuki Ashimura, Ann Bassetti (former Chair), Steve Bratt, Beau Brendler, Judy Brewer, Daniel Dardailler (former Chair and editor), Ted Guild, Simon Hernandez, Jeffrey Jaffe (former W3C CEO), Coralie Mercier (former Chair and editor), Charles Nevile, Mauro Nunez, Antonio Olmo Titos, Florian Rivoal, Tzviya Siegman, Jeanne Spellman, Wendy Seltzer, Ralph Swick, Amy van der Hiel (former Chair), Steve Zilles. As well as all those who provided input for improvements over time.

     

    Coralie Mercier, Head of W3C Marketing & Communications