List of Accepted Digital Credentials for all Foreign Nationals with Residence in Croatia
List of NIAS Accepted Digital Credentials
| Instution that issues the credential | NIAS digital credentials | ||
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| High level of security | |||
| Ministry of the Interior | Electronic Identity Card (eOI): Only for Croatian residents | ||
| Ministry of the Interior | Mobile ID for Identity Card: Only for Croatian residents | ||
| Financial Agency | FinaCertRDC certificate | ||
| Financial Agency | FinaBizCert business certificate | ||
| Agencija za komercijalnu djelatnost d.o.o. | Certilia business certificate | ||
| Agencija za komercijalnu djelatnost d.o.o. | Certilia personal certificate | ||
| Agencija za komercijalnu djelatnost d.o.o. | mobile.ID personal credential | ||
| Agencija za komercijalnu djelatnost d.o.o. | mobile.ID business credential | ||
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| Substantial level of security | |||
| Croatian Academic and Research Network | mToken for e-Citizens | ||
| Croatian Health Insurance Fund | Smart card with a certificate | ||
| Financial Agency | FinaSoft certificate | ||
| Hrvatska poštanska banka d.d. | HPB token / mToken | ||
| Zagrebačka banka d.d. | ZABA token / m-token | ||
| Privredna banka Zagreb d.d. | mToken app / card reader / mobile token #withKEY | ||
| Raiffeisenbank Austria d.d. | RBA token / mtoken and CAP reader | ||
| KentBank d.d. | OTP token / mobile token | ||
| OTP banka d.d. | OTP token / mobile token | ||
| Erste&Steiermärkische Bank d.d. | Erste Display kartica / Token / mToken | ||
| Addiko Bank d.d. | Addiko token / mToken | ||
| Istarska kreditna banka Umag d.d. | IKB token / mToken | ||
| Agencija za komercijalnu djelatnost d.o.o. | sms.ID personal credential | ||
| Agencija za komercijalnu djelatnost d.o.o. | sms.ID business credential | ||
| Agram banka d.d. | Agram banka token | ||
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| Low level of security | |||
| Financial Agency | e-Citizens ePass | ||
| University Computing Centre | Username and password - AAI@EduHr | ||
| Hrvatska pošta d.d. | ePošta | ||
| Hrvatski telekom d.d. | HT Telekom ID | ||
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| Croatian Pension Insurance Institute* | Username and password | ||
| Central Registry of Affiliates* | Username and password | ||
| Croatian Employment Service* | Username and password | ||
*These digital credentials were issued until 2014 and they are eligible to be replaced with an ePass. Replacement of these credentials can be performed when logging in to e-Citizens at the NIAS website.
To use e-Citizens, you must have one of the above-listed digital credentials.
In case you do not own any of the above digital credentials, you may request, free of charge, issuance of a government digital credential ePASS for e-Citizens. Requests are submitted in FINA branch offices.
The definition of security levels as well as the criteria for assessing the quality and the level of security of authentication are governed by the criteria as set out in the Act on Implementing the Regulation (EU) No 910/2014 of the European Parliament and of the Council of 23 July 2014 on electronic identification and trust services for electronic transactions in the internal market and repealing Directive 1999/93/EC (Official Gazette No. 62/2017).
If you have Croatian citizenship check out the list of accepted digital credentials in Croatian language.