• I <3 Twitter, too

    Thursday, December 27, 2007

    Robert Scoble
    Thank you all for making 2007 a great year! :)
  • Twittering for The Children

    Tuesday, December 25, 2007

    Yesterday I received this email from one of our Dutch Twitter fans.
    Biz,

    This morning, dutch journalist and TV presenter Francisco van Jole (@laptop.org. Well Merry Christmas then! Good work.
  • Search Twitter More

    Sunday, December 23, 2007

    The folks over at Terraminds created a Twitter search tool.
  • We bought the office a Wii

    Friday, December 21, 2007

    to go with our tea.
  • Frozen Pea Friday

    more info at Techcrunch. You can change your Twitter photo here. Happy Friday!
  • Working at Twitter

    Wednesday, December 19, 2007

    Crystal and Biz upon arrival at a company field trip to Las Vegas for the MTV Video Music Awards photographed with a Twitter-issued iPhone. And we're not even engineers! Twitter is a fun place to work.
  • Hooray for (Virtual) Gifts!

    Tweetgift is a simple way to show a little appreciation to a friend. all you need is a twitter account. Just reply to tweetgift and use our syntax to send gifts to your friends. Every gift starts with @tweetgift, then a friend's username, and the gift with an optional message."
    example: @tweetgift @biz trophy for a job well done.
  • The Switch

    Monday, December 17, 2007

    Twitter is humming along now after a late night. Our team worked earnestly into the night and morning on our largest and most complex maintenance project ever. Everything went pretty much according to plan except for one thing: an incorrect switch.

    The switch in question caps traffic an unacceptable level. In order to correct this, we'll need to get some hardware installed. Unfortunately, that means we're not done with our datacenter move just yet. This type of work can be frustrating but it's all towards Twitter's highest goal: reliability.

    Thanks for your patience. As always, if you have questions please Get Satisfaction, or leave a comment here on the blog.
  • T-Mobile Mix-Up Was Technical

    Last week Twitter stopped working over T-Mobile without notice. We were confused and jumped into the conversation on Get Satisfaction with limited information. Over the weekend we were able to determine that this was purely a technical issue between T-Mobile and Ericsson, the folks who serve our SMS traffic.

    T-Mobile does not have a policy against Twitter—in fact, they like us. This was a technical bug, now resolved. However, something that emerged from this confusion was very impressive. The immediate and sustained support from the Twitter community was very much appreciated. We'll keep you updated as we learn more this week.
  • Downtime Rescheduled, Shorter

    Saturday, December 15, 2007

    We announced on Friday that we were going to be doing some maintenance on Twitter all day today. It turns out we were able to do most of the work without taking Twitter offline. It may have been better referred to as a "maintenance window" but we wanted to make sure you were aware just the same.

    10PM—2AM PST starting Sunday evening. Thanks!

    Update (12/17 12a): We ran into a minor glitch and will be taking 1 more hour of down-time.  Thank you for your patience!
    Update (12/17 3a): We're slowly bringing services back up.  You'll probably see some slowness for a while.  We hope to be back up to speed before your finish your bagel and coffee, NYC.
    Update (12/17 5a): We're still working on fixing some issues causing massive slowness site-wide. We're on it.
    Update (12/17 6a): We're waiting on a fix to our network switch which we've determined is causing the slowness we're seeing.  More soon.
  • T-Mobile + Twitter

    We've been tracking a missed connection between T-Mobile and Twitter for the past few days.  If you're a T-Mobile customer using Twitter in the United States over our shortcode 40404, you may see intermittent failures (both with sending and receiving updates).  We're working to resolve this issue as quickly as possible.  Thank you for your patience!

    Update (12/15 3p): We're still working on this and believe it to be a technical issue happening between T-Mobile and the folks who help run our text messaging. At this time we do not believe it to be a policy issue (as has been speculated). We're hoping for a resolution soon and will let you know when we know more.
    Update (12/15 4:30p): We've received word this issue has been resolved.  We'll continue to watch closely and let you know if anything changes.
    Update (12/16 4p): We're still hearing reports of "service unavailable" messages for some folks.  We're staying on top of this, and will report back when it's fully fixed.  If you are still affected, please update from our mobile site: http://m.twitter.com/
  • Twitter Maintenance This Saturday

    Friday, December 14, 2007

    We have a big maintenance job to do this weekend. There's a note in the Twitter UI now but it bears repeating here. We're going to be taking Twitter offline this Saturday from 10am to 10pm PST for maintenance. This includes the Twitter.com web site, SMS interaction, IM interaction, and even API projects like Twitterrific. Tell your friends!

    Update (12/15 3p): Our team has been working since early this morning on the maintenance. The good news is we've been able to hold off bringing down the site for a bit longer than expected (which is why twitter.com was still accessible during the day). We do anticipate bringing the service offline in a couple hours. We will update the blog with additional info on these plans.
  • Hey, We Won!

    Facebook wins the Best Web BigCo of 2007.
  • 140 Characters or Less

    US local site adapts to Twitter format for breaking news: "US local newspaper the Nashua Telegraph has been experimenting with Twitter for its breaking news coverage."
  • Twitter Posses at PBS

    Thursday, December 13, 2007

    MediaShift Idea Lab Twitter posses | PBS: "Our small group suggested having reporters at newspapers or magazines begin using the immediacy and interactivity of Twitter. A beat reporter could enlist a dozen or two dozen passionate, driven readers to serve as a kind of Twitter posse." Cool idea!
  • Welcome, Ben!

    Monday, December 10, 2007

    Q: Who was the Senior Wireless UI Designer that recently left Samsung Design Europe to join our team at Twitter HQ here in sunny San Francisco?
    A: Ben Fullerton!
    Samsung's loss is our gain. Today is Ben's first official day as Twitter Interaction Designer.
  • Overheard anything good lately?

    Snitter is going to be interesting to watch. Here's how it works in their own words:
    overheard and you can preface your updates with OH or overheard. Finally, you can submit anonymous updates by sending a direct message to .
  • Twitter Inspired?

    Friday, December 07, 2007

    I'm not sure if it's accidental or some kind of Twitter Contagion when this sort of thing happens. Willo mentions soup which makes me think of the soup I just had from Whole Foods which makes buzz think about Whole Foods' beer selection.
  • Hiring Biz (Dev)!

    Thursday, December 06, 2007

    As Biz stated a Join us!
  • New Replies Settings

    Wednesday, December 05, 2007

    It's interesting to watch as the Replies feature on Twitter evolves. This feature was not originally part of Twitter until people started doing it. Then we began linking the updates together and enough people started using it that requests for specific levels of control began rolling in. We received enough feedback from folks who enjoy using the @replies feature to create a new setting.
    help article about the @reply settings if you want to learn more.
  • Since You Been Gong

    Aaron Gong!
  • Database Restart

    Monday, December 03, 2007

    We've just restarted the Twitter database which may have caused slowness and in some cases prevented folks from getting to the web site. The interruption is over with now but that's what it was in case you were wondering.
  • Vint Cerf: "Twitter Is The Future!"

    The Guardian asked Vint Cerf, one of the founding fathers of the Internet and current Chief Internet Evangelist at Google, to tell readers what the future holds. That's easy: Twitter!
    Twitter has emerged to create a seamless layer of social connectivity across SMS, IM, and the web...The potential for this simple form of hybrid communication technology is strong.
    Cerf believes Twitter to be one of the most exciting areas of development on the web. That's exciting to us. Read the article here: Tell me the future | Media | The Guardian.