Microsoft 365 support plans for business and enterprise
Address your business needs with expert help, when and how you need it.
Support offerings
Standard Support
Originally starting from Included now starting from Included
Included Included
with Microsoft 365
contact a Microsoft certified partner to discuss your purchasing options, or contact the Microsoft 365 sales team for further assistance.
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Standard supportOriginally starting from Included now starting from Included Included Included with Microsoft 365 | Unified EnterpriseOriginally starting from Variable now starting from Variable Variable Variable Price based on % of total license spend |
Self-help resources
Learn more 
View your service health dashboard Frequently asked questions
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Basic installation, setup, and billing support is available for all Microsoft 365 customers, while more advanced technical support is available with a paid support plan. With standard support, you’ll get:
- Access to the Microsoft admin center to manage applications, data, devices, and users more efficiently.
- Technical support options to address product and service challenges.
- Basic installation, setup, configuration, and general usage assistance.
- Billing and subscription management support.
- Phone and web incident submission.
- Access to self-help resources, including troubleshooting tools, videos, articles, and forums.
Online support
Start your service request online and save time. We'll help you find a solution or connect you to technical support.
- Go to Find a partner.
[1] Value Acceleration Services and Mission Critical Services can be purchased either through Flex Allowance or as add-ons.
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