best travel insurance companies and found it to be a convenient way to compare travel insurance options and acquire a little extra customer service in the meantime.
SquareMouth Travel Insurance Pros and Cons
SquareMouth Travel Insurance Pros
- Streamlines travel insurance buying process
- Works with 32 travel insurance companies
- Zero Complaint Guarantee offers assistance on claims
- Highly rated by customers
- Can acquire group travel insurance quotes online
SquareMouth Travel Insurance Cons
- Reviews mention that Zero Complaint Guarantee is largely ceremonial
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- Zero Complaint Guarantee
- Streamlined comparison platform
- Variety of partnered travel insurance companies
- Customer service team is difficult to reach
SquareMouth is an online marketplace that helps you choose a travel insurance policy from 32 companies that shares a comprehensive, streamlined overview page for each insurance provider.
Compare SquareMouth Travel Insurance
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- Policy coverage includes most pre-existing health conditions
- Generous medical and evacuation amounts for peace of mind
- COVID coverage included by default on all insurance plans
- Offers a wide range of plans for various budgets and travel needs
- Some plans offer CFAR, “cancel for work reasons,” financial default, and unemployment coverage
- Limited add-on coverage options
- Baggage loss and delay coverage is low compared to competitors
Tin Leg travel insurance offers eight travel insurance plans to meet the unique needs of travelers.
Tin Leg- Tin Leg was founded in 2014 by the travel insurance industry experts at Squaremouth. Designed to meet the most common needs of travelers, these policies offer comprehensive Trip Cancellation and Trip Interruption benefits, and a range of Emergency Medical and Medical Evacuation limits.
- Options to cover sports equipment
- Option to increase medical coverage
- Can cancel up to 48 hours before travel when CFAR option is purchased
- Affordable coverage for budget-conscious travelers
- Includes generous baggage delay, baggage loss, and trip delay coverage
- Optional "adventure activities" bundle available for riskier activities
- Pricier than some competitors with lower coverage ceilings
- Some competitors offer higher medical emergency coverage
Travelex travel insurance is one of the largest travel insurance providers in the U.S. providing domestic and international coverage options. It offers Essential, Advantage, Ultimate, and Travel Med Go options. Read on to learn more.
Travelex Travel Insurance- Optional CFAR insurance available with the Ultimate plan
- Travel delay insurance starting at $500 with the Advantage plan
- Emergency medical and dental coverage starting at $15,000
- Customers love the product and claims process
- Easy online quoting process
- Add-ons including pet care, rental car coverage, and cancel for any reason
- Easy debit cards for claims payment on your trip
- Only available to US citizens
- May be harder for non-tech savvy travelers
- Younger travelers can find cheaper travel insurance elsewhere
SquareMouth Travel Insurance Overview
SquareMouth is an online marketplace that helps you choose a travel insurance policy from 32 companies. To be clear, SquareMouth itself isn't an insurance provider. It simply helps you research and compare policies all in one place.
SquareMouth shares a comprehensive, streamlined overview page for each insurance provider. Each page includes a company background, policy options, verified customer reviews, and contact information.
When you complete the three-step process to find the group travel insurance could save you some money. What's better is that not everyone has to have the exact same coverage. With SquareMouth, each traveler in the group can choose coverage benefits depending on their individual concerns.
SquareMouth Travel Insurance Costs
Buying a travel insurance policy through SquareMouth's quoting system doesn't cost you any additional money. SquareMouth also guarantees that the quotes you receive are the lowest available for your trip.
Quotes and the resulting premiums will vary based on trip cost, traveler age, trip length, and coverage types/amounts.
How to File a Claim with SquareMouth Travel Insurance
If you purchased your policy through SquareMouth travel insurance, you'll file claims with the actual insurance provider, not SquareMouth. Remember, SquareMouth acts as a broker, so it doesn't directly provide the insurance policies or handle claims.
Each provider on the SquareMouth marketplace has its own procedure for filing claims. That said, here is the typical process for filing a claim:
- Contact your travel insurance provider. You can find the contact information for the "claims team" within your policy or on SquareMouth's web page for that provider. Make sure you have your policy number handy when you call. The provider's representative will be able to walk you through your next steps.
- Compile documentation. For your claim to be successful, you need to document what happened. Examples of documentation include credit card statements, police reports, notices, medical records, and receipts.
- Complete the provider's "claim form." This is where you'll describe what happened and attach supporting documentation. You might also be asked to do an interview with an agent from the provider.
- Submit the claim. This could be done through email, mail, or an online portal, depending on what options the provider gives you. Also, be sure to keep copies of all documentation for your records.
If your claim is denied and you think the decision was unfair, you can use SquareMouth's Zero Complaint policy to dispute the decision. You can open a Zero Complaint case by completing the online form. Keep in mind that you must first file your claim directly with the insurer.
SquareMouth Travel Insurance Customer Reviews and Ratings
SquareMouth boasts of an "award winning customer service team." The customer support team can be reached by phone at 1-800-240-0369, and is available from 8 a.m. to 10 p.m. ET every day.
SquareMouth's commitment to customer service seems to be paying off. On Trustpilot, customers give SquareMouth an average of 4.8 stars out of five, with most complaints focused on claims that were denied. On Google Maps, reviews left on SquareMouth's headquarters in Florida, the company received an almost perfect score of 4.9 stars out of five.
Negative SquareMouth reviews, as few as they may be, mentioned difficulty reaching customer service. Additionally, while the actual result of a claim is out of SquareMouth's hands, some reviewers complained that the Zero Complaint policy is largely ceremonial, and SquareMouth does little to advocate for your case.
SquareMouth Travel Insurance Alternatives
SquareMouth vs. VisitorsCoverage
VisitorsCoverage is a competing insurance aggregator, offering policies from 15 travel insurance companies. It gives detailed and concise information on the policies it offers, including options for Schengen visas, immigrants, and international students. It also has a Claims Assistance Hub that will act as a liaison between you and your insurer, helping to provide updates on and expedite claims.
VisitorsCoverage trails behind SquareMouth in a variety of travel insurance companies it partners with, 15 compared to 32. Additionally, VisitorsCoverage doesn't have a customer reviews section, so travelers must find that information elsewhere. That said, VisitorsCoverage is very responsive to customer reviews on Trustpilot and Google Maps, which SquareMouth is not.
Read our how we rate travel insurance products here.
FAQs
How do I contact SquareMouth travel insurance?
You can contact SquareMouth by phone at 1-800-240-0369. The company is available from 8 a.m. - 10 p.m. ET, seven days a week. You can also email the company at [email protected].
Does SquareMouth offer travel insurance for international travelers?
Yes, SquareMouth offers travel insurance for international travelers. When you first request a quote on the SquareMouth website, you'll enter your destination country and your country of residence.
Can I get pre-existing medical condition coverage with SquareMouth travel insurance?
Yes, the SquareMouth travel insurance marketplace can connect you with policies that cover pre-existing conditions. Be aware of the fact that most travel insurance plans exclude pre-existing conditions, so you'll need to look for a specific policy that meets your needs.
How user-friendly is the claim filing process with SquareMouth travel insurance?
When you purchase travel insurance through the SquareMouth marketplace, the claims process doesn't go through SquareMouth but directly through the individual provider. That said, SquareMouth only partners with trusted providers, so you shouldn't expect too many headaches when filing a claim.
Is SquareMouth travel insurance free to use?
The SquareMouth travel insurance comparison platform is free to use. Of course, the insurance policy itself isn't free. You'll have to pay the premium, but that money will go to the insurance provider, not SquareMouth.
Can I trust SquareMouth travel insurance ?
SquareMouth is considered a trustworthy company. It gets 4.8 stars on Trustpilot, and it's known for its excellent customer service. It also offers a "Zero Complaint Guarantee," so if your insurance claim is denied, you can ask SquareMouth for help disputing the denial with the insurer.
Does SquareMouth travel insurance offer the lowest prices?
SquareMouth promises customers the "lowest possible price." When you buy a policy through the SquareMouth marketplace, you'll pay the same amount as you would have paid if you'd gone directly through the provider.
Can I buy any travel insurance through SquareMouth?
You can buy practically any type of travel insurance through SquareMouth, including standard single trip insurance and cost-effective annual or group policies. A complete list of policies can be found on SquareMouth's website.
